TERMS AND CONDITIONS FOR ORDERING AND RETURNS

PRICING
All prices are inclusive of VAT at the current rate and delivery costs where applicable. We reserve the right to amend prices without prior notice. Cancellation of an order after despatch cannot be accepted. Goods are not sold on a sale or return basis.

DELIVERY
We aim to despatch goods within 24 hours from the time they are ordered (subject to payment and business working days). Delivery dates cannot be guaranteed as delays may be due to circumstances beyond our control.

Any order re-shipped due to being refused or undeliverable the first time will have the original freight charge added to the due amount, in order to cover our administrative costs and additional transportation costs.

Neither Lilly Beau, Royal Mail or Fedex will accept claims for consequential losses due to late delivery.

CLAIMS
Claims arising from damage to goods in transit must be brought to the attention of Lilly Beau in writing within 2 days of receipt of goods. Claims made outside this time limit will not be accepted.

RETURNED GOODS
ALL items are NON REFUNDABLE due to hygiene reasons.
The above terms and conditions are an integral part of every sale. Lilly Beau reserve the right to alter them at any time, without prior notice.